Privacy Policy
American Color is committed to protecting the privacy of its customers and clients. In the course of a transaction, we have to collect information in order to fulfill your order in a timely manner and process your payment. We always exercise the greatest care when collecting, storing, and using this information. The same level of care and attention is exercised when collecting less critical data such as product registration information or general information.
Several measures are in effect to make sure that your personal information remains private. Please read the following sections to learn more about our policies.
What information is collected?
When you place an order, we need to collect your name, company name, addresses (billing and shipping), payment information, telephone and fax numbers as well as your email address.
This information is used to fulfill your order and process you payment. In addition, we use the information to contact you regarding your order confirmation. From time to time, we will also use the information to contact you after your purchase to ensure complete satisfaction with our products and services and to communicate special advancis.com announcements we think will be of interest to you ( i.e. special offers, product introductions, news, etc...). You can, at any time, withdraw your name from this special announcement list by following the instructions located in the footer of the email.
When you submit a question or comment, we need to collect information about you (i.e. your name and company) and information on how to contact you (i.e. email, address, phone or fax numbers). This information is used solely to respond to your inquiries. We will offer the opportunity to be placed on the special announcement list.
When you register a product, we collect information about you (i.e. name, company name, address, phone and fax numbers, email), information about the product purchased (i.e. product number or serial numbers), as well as general information about your business and shopping experience. This information is stored in our database of registered users. These customers receive special privileges such as special upgrade offers.
Protecting our customers' information
Critical personal information such as credit card numbers and other payment information receives particular attention to ensure your privacy. When you place an order online, you have access to our secure server (SSL). All of your information is encrypted and can only be read by American Color. When received this information is handled with particular care preventing any unauthorized access. As a result, it remains private.
Disclosure of personal information to third parties
carlftred.com does not sell, trade, or rent your personal information to third parties. American Color may share information with its partners only when such action is necessary to meet clients' request or process orders for products and services offered directly by American Color. American Color may provide general information about its customers, its web site traffic patterns and related site information to carefully-screened third parties. Please note that the information provided in these instances does not include any personal data.
Updating and reviewing personal information
You are welcome to review and update/correct the information we have collected about you or your company at anytime. Simply submit your request to privacy@amcolor.com with your name, company name, customer number, and email address. Insert the following message in the subject line of your email: " Request to review/correct personal information".
Choice/Opt-Out
Our site provides users the opportunity to opt-out of receiving communications from us at the point where we request information about the visitor. Should you wish to no longer receive communications, please send an e-mail to privacy@amcolor.com. If you have any questions about this privacy statement, the practices of this site, or your dealings with this web site, you can contact:
American Color
Customer Information Privacy Practices
100 Winners Circle
Brentwood, TN 37027
Phone: 1-800-621-7746 or e-mail us at privacy@amcolor.com
Want to know more?
If you have questions regarding this statement, if the web site has not responded to your inquiry, or your inquiry has not been satisfactorily addressed, please contact info@amcolor.com
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